Testimonials

★★★★★

6/23/18

I brought by 2012 limited in cause it was sputtered while riding. They were successful in solving the problem and got me back out riding. Many thanks to Griff and Jerry for leading a great team. Gainesville Harley is a truly an asset to our community.

Scott Laraway, Gainesville, FL

★★★★★

2/1/18

I just want to thanks to John Dukes for getting me on my first Harley a 2005 Super Glide. When no other dealership would get me financed somehow he did. So,if your credit is shot to he'll like mine give John Dukes a call he is the man. Oh,did I mention that I never stepped foot in the door it was all done by phone and they shipped it to Alexandria Va love the bike love. Thanks John Dukes for all you did Aaron Barfield

Aaron Barfield, Alexandria, VA

★★★★★

 11/15/17

Quick visit to service department to have cruise-control enabled… thanks to service team for your competence, and great customer service, job well done.

Phil Roddenberry, Live Oak, FL

★★★★★

3/22/17

When you are 1000 miles from home… and your bike doesn't start… that feeling of Oooohhhhh @&*&$^&… and then… you roll into H-D in Gainesville, FL and you come in touch with the nicest folks… fast service and professionalism that you know is truly H-D thru and thru. I just wanted to take the time to acknowledge and thank Cody Thomas your Service Advisor who not only helped me out with a new battery in about an hour… but gave us a comfort just as if we were back home in Jersey. Thank you doesn't seem enough… but just wanted to say so here! We will definitely come back in to say hi if we are there in the Sunshine State ;-) With Appreciation & Thanks… Erik & Doreen

Erik Richman, Hackettstown, NJ

★★★★★

10/18/16

I was in an accident on my Harley electra glide. The guy that hit me, his insurance company gave me a very low estimate to fix my bike. I took it to Gainesville Harley Davidson and Jeremy, there #1 insurance adjuster worked with me on my claim. He ended up getting me five times what the insurance company originally offered. If you have an accident on your harley go to the Gainesville Harley Davidson service department and ask for Jeremy to check out your bike for you claim. He does all the work and contacts the Insurance company. He knows what he is doing and gets you a fair amount to get your bike fixed properly with Harley parts if possible. Thanks Jeremy, Mort

Morton Wolfson, Gainesville, FL

★★★★★

7/20/16

Sara Townsend, Branford, FL

★★★★★

6/16/16

Dear Gail, Kevin, and Paul ~
Gainesville Harley Family (Gail, Kevin, and Paul and the entire Gainesville team and family) ~

I have felt at home at your dealership from the first day that I rode into town in search of Wendell to have him tune-up my current Harley at the time (1997-1998). As I followed Wendell from Jacksonville to Gainesville Harley-Davidson, which is what brought me to become a member of the GHD family.

During one of my many visits to the dealership; I remember many a day that the team members would always look forward to getting a "BigMacDadddy" Hug. I use to always hug Ray Lyle and pick him up off the ground as I hugged him. Soon most of the mechanics would ask where is "MY HUG MAN"!!!! Over time even some of the female staff would always look for one of the unique "BigMacDadddy" hug.

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★★★★★

5/20/16

I had a clutch issue on a Sunday while out riding. I found Gainesville Harley Davidson on my gps and called them. The service department was not open but I was given the phone number of a local towing company to bring my trike to the dealership.

The service department was closed but Mark was there working on his personal bike. He tried to get me back on the road right away but the problem was more than then he could fix on a Sunday afternoon. So I left the trike and headed back to Orlando.

When the service department opened up on Tuesday they contacted me immediately to

let me know they were on it. It took a few days to get the necessary parts in to do the repairs. The service department was in constant contact with me letting me know when the parts would arrive and the status of the repairs . Knowing it was my daily ride they went above and beyond to get my trike back to me as fast as possible.

Everyone I talked to at this dealership were very helpful and patiently answered my questions. I will be going back there for all of my service needs even though it is a 125 mile ride. They have a customer for life.

Rick Ream, Orlando, FL

★★★★★

4/11/16

I was towed in and was written up immediately as a traveller on Saturday April 9. I came up from Orlando and received exceptionally high quality service and immediate attention. It started with Jordan who pick up my stranded Heritage and was not only well informed about motorcycles, he took care of the loading up of my bike since I had recent surgery on my arm. He was well versed and did the dealership proud. Upon arrival I was greeted and written up by Jasper, who was very professional and proficient in his position. Not condescending as other dealerships can often be. Jasper was also well informed and pleasant, which is great to a customer who was stranded and had no idea of the condition of his bike for five hours before placing a call to your dealership. I've dealt with at least 8 dealerships in the state of Florida alone. Gainesville Harley is by far the most professional, friendly, and cooperative of all I've experienced. As good as Harley dealers can be, this place is a model as far as I am concerned. Particularly with the staff on hand. Oh, and Dave Bailey ain't to bad either, he gave me the bill and off I went. A great crew!

Gil Ihrig, Orlando, FL

★★★★★

3/10/16

I have been wanting a street glide since I first started riding five years ago. Mike at Gainesville Harley was very helpful and made my experience a easy and painless one. Ray was also very helpful as well. Nothing but good things to say about all the staff at the dealership. I will be going back for all my future purchases be it bike, parts, etc.

Samuel McDonald, Jasper, FL

★★★★★

2/3/16

Mike Fink was our sells rep and he was fantastic. We had looked at several dealerships and at one we were treated as if we did not matter. At Gainesville Harley we were treated by everyone with respect and a caring attitude. We will definitely recommend this dealership above all others.

We have not owned a motorcycle for several years, and the 2014 H-D FLD Dyna Switchback in Amber Wiskey hit home, it has made us "young" again.

Again, I can not thank Mike enough for his hospitality, and the lady who sold us apparel/helmet etc. was a great plus too (sorry, can't remember her name but the receipt says BST)

Which we assume stands for BEST!!!!

So we again say thank you for making us feel like royalty!!!Sincerely, Cindy and Bill Baughn 2-3-2016

William Baughn, Homosassa, FL

★★★★★

10/27/15

I have had several bikes but this is my first Harley and I gotta say the folks at Gainesville Harley were AWESOME! They treat you like you are family, everyone shakes your hand and they are all right there to answer any questions you may have. It was easy to get the credit to get the bike and the whole thing didn't take long at all. They even stayed late to make sure I got the bike I wanted and that I was happy with my purchase. I would highly recommend them to anyone looking to buy a new bike.

Charlee Thompson, Lake City, FL

★★★★★

8/15/15

I brought my 2007 classic in to have my front master cylinder rebuilt. Griff and his crew did an excellent job of getting me out the door. Thank goodness for the extended warranty. While waiting I poked around the shop. Jasper and his crew were most helpful getting the remainder of my intercom system. Love the team at Gainesville Harley-Davidson.

Scott Laraway, Gainesville, FL

★★★★★

3/26/15

I have purchased many motorcycles over the years. The people at Gainesville Harley were open, helpful and friendly. My salesman Jeff Turner was very helpful, knowledgeable, and yet laid back. Kevin made a very difficult trade involving several vehicles Easy and Fair. Everyone else throughout the facility had a great attitude and my 2012 Road Glide was given a stage one upgrade and Vance Hines pipes. Jeff came in on his Day Off to show me my everything about the bike one more time and I appreciated that.This has been the best motorcycle buying experience I have ever had. I feel like I have been the lucky one and know I have found a great place to trust my motorcycle with.

Stephen Gardner, Ft White, FL

★★★★★

3/26/15

I have purchased many motorcycles over the years. The people at Gainesville Harley were open, helpful and friendly. My salesman Jeff Turner was very helpful, knowledgeable, and yet laid back. Kevin made a very difficult trade involving several vehicles Easy and Fair. Everyone else throughout the facility had a great attitude and my 2012 Road Glide was given a stage one upgrade and Vance Hines pipes. Jeff came in on his Day Off to show me my everything about the bike one more time and I appreciated that.This has been the best motorcycle buying experience I have ever had. I feel like I have been the lucky one and know I have found a great place to trust my motorcycle with.

Stephen Gardner, Ft White, FL

★★★★

2/12/15

My 2007 Electra Glide Classic was brought into the Dealership for repairs. I had not owned the bike very long when the drive pulley broke off. Griff in Service was excellent in working with the extended warranty and an other Dealership to get my rim replaced and getting me back to riding. Great job to the Service Dept.

Anonymous

★★★★★

7/12/14

I recently purchased a 2007 FXDC and wanted to be sure it was in good shape. It had just over 11,000 miles on it and I was not sure what care previous owner took of it. It had some issues when I dropped it off for a 10,000 mile service. When I picked it up and rode it home it was SWEET!!! I did not say anything about any of the issues I felt it had but the service department found and dealt with all of them! Great bunch there in the service department and from my experience, if you need service on your Harley, these guys will do the job right!

Kenneth Smith, Lake City, FL

★★★★★

2/12/14

3rd major bike purchase transaction with dealership. I drive from Green Cove Springs because of the fantastic sales and service. Patrick and Keith make it easy for anyone to purchase a bike. Pleasant to deal with and I feel I get a very good deal each time I come over. Looking forward to future dealings. My thanks to everyone who was involved with my last bike purchase. I am super happy and satisfied with your staff and service.

Mark Scharf, Green Cove Springs, FL

★★★★★

 11/12/13

Worth the drive from Tampa! Because of the price and no BS sales department (we made the deal over the phone), we drove from Tampa to Gainesville to buy a 2014 Street Glide Special for my husband. Tim, Patrick, Bo and everyone else treated us right. We were so pleased that we went back a couple months later and I bought a 2013 1200 custom for myself!

Joy Harris, Wesley Chapel, FL

★★★★★

 9/23/13

I bought a 2014 Super Low as my first Harley. Tim and Patrick had great knowledge of the models and helped make my buying experience painless. Every one I met that day answered any questions I had and took pride on welcoming me as part of the Harley family. I am looking forward to getting my bike serviced here as well as buying my next bike in years to come.

Steven Gollnick, Interlachen, FL

★★★★★

 8/18/13

I cannot say enough good things about my experience at Gainesville Harley. I purchased my second Harley from these guys and they made the entire experience incredible. Everyone was as friendly and helpful as possible, but it was Greg Hopkins who put it all together for me. What a great guy and extremely helpful, by far the best experience I have ever had buying a vehicle. Both him and Keith bent over backwards to make it work and make me very happy with my new bike! Thanks again guys and God Bless! - Jesse

Jesse Willis, Wildwood, FL

★★★★★

5/24/13

Keith G. made it happen. Trust means everything to me; it's what keeps me coming back. Thanks!

Chuck Westfall, McIntosh, FL

★★★★★ 

2/20/13

To The Ownership, management and all customers of Gainesville Harley Davidson. I think everyone should know what a great service department, service writers, and technicians that Gainesville HD employs. I brought my SG in for it's 15K service and also a shimmy in the front end to be inspected. As it turned out, I had some work done at another dealership that proved to be sub-par and faulty. Not only was it faulty, it could have easily resulted in a severe if not fatal accident for my wife and I. Jason the technician, found the problem to be a destroyed wheel, bearings,rotors, and calipers. Kenny and Gus scrambled to find us a solution and a replacement assembly, while we were waiting, to make the repairs. OUTSTANDING! The bike was repaired that day even though we did not have an appointment for a repair that extensive. I have the up most confidence in their ability and service and now feel safe again for my wife and I to take long rides. I drive 1 1/2 hours each way to go to this dealership were I purchased the bike and will continue to do so for all services and purchases. This THE TOP DEALERSHIP in Central Florida bar none. Thanks Kenny, Gus, Jason and Mike for your service! Regards, Allen and Jo Ann Greene

Allen, Dunnellon, FL

★★★★★

2/20/13

The 1996 Buell S1 Lightning that Kenny Pye has helped me service is a great example of how Gainesville Harley is eager to work on custom bikes. When I speak to Kenny about details that the service person needs to know about, the bike gets repaired. I'm so proud of this bike and love to ride it knowing the service team. Thanks Marc Pettit

Marc, Lake City, FL

★★★★★

2/20/13

I bought my new Sportster about a week ago. I was sooo happy to meet my salesman GREG!!! he was so down to earth and very friendly to me and I had called him ahead of time and everything he told me on the phone was the truth when i got there. A+ for Greg. I could go on an on but to sum it up i was a very happy customer and it was all do to Greg… If anyone reads this in the testimonials I would encourage you to go bye and meet greg or give him a call when looking for a motorcycle. Thanks Greg for everything you did to make my deal happen.

Michael, Dunnellon, FL

★★★★★

2/20/13

Just bought my first HD, wow what teamwork!! Just wanted to thank everyone, Greg, Phillip, Keith, Kevin, the entire service dept and detail who made my bike look super. THANK YOU, I will be buying all my bikes from Gainesville Harley

Ron, Lake City, FL

★★★★★

2/20/13

Just won't to let who ever read this about my experience I had at GHD. It was better than the one I got at Ocala HD. The sales team at GHD went out of there way to make my deal work out. When I traded my Sportster for a Softail. Everybody there was very professional even Greg Hopkins went above and beyond to make it happen.I am very happy with my new bike. Tim

Timothy, Gainesville, FL

★★★★★

2/20/13

I am impressed with the service I got from Kevin for assisting me (after hours on a Friday evening) in my problem of attaching a new sissy bar to my 2012 Road King Police. I was worried about getting it all together before our trip to the keys. Kevin return my email (promptly) to guided me in the right direction. Thank You Kevin and staff!!!!!

Bobby, Melrose, FL

★★★★★

2/20/13

I would like to call attention to my overall sales experience at Gainesville Harley on my purchase of a 2007 FLHTCUSE. I would like to give special recognition to my sales professional Greg Hopkins. I called into the dealership last Friday morning to inquire about the bike I purchased and was received by Greg who made it his top priority to answer all of my questions and work with me over the phone before coming into the dealership to finalize the deal. Greg is a very talented, enthusiastic sales professional who has never met a stranger. I truly credit Greg for the success of my commitment in purchasing my Harley from Gainesville Harley. This purchase was my 8th Harley Davidson and first experience at Gainesville Harley. I left the dealership with confidence in knowing I got a fair deal and will recommend this dealership to friends. I would also like to recognize Buddy from the Parts department for his knowledge, professionalism and friendliness which puts the customer at ease. Thank you Gainesville Harley for the positive experience and being like the "Boutique" dealerships out there. Andy Allen

Andrew , Fleming Island, FL