Many customers wonder about the type of components covered under the Motorcycle Warranty Forever® program. For complete details on the components covered reach out to our team at 352-331-6363!
We highly recommend that you return to Gainesville Harley-Davidson for all of your motorcycle's maintenance. However, in the event that you choose to go elsewhere, below is the step-by-step process to ensure that you don't void your Warranty Forever® program.
Choose a licensed repair facility to perform your maintenance. We do not provide a list of authorized dealers, so the choice is yours.
You are required to call in each time, prior to having the maintenance completed when not using Gainesville Harley-Davidson's service facility.
The PRE-AUTHORIZATION phone number is 1-800-810-8458. You will need to provide the following information during the call:
- Date of your scheduled maintenance appointment.
- The name of the licensed repair facility that you are planning to use to have your services performed.
- The maintenance you are going to have performed.
- The current mileage on your motorcycle.
- Any additional questions you may have.
Remember, you must maintain your motorcycle according to the maintenance schedule outlined in your Warranty Forever® agreement.
If you do not have access to your agreement, you can call Gainesville Harley-Davidson 352-331-6363 or the Warranty Forever® toll free number 1-800-810-8458 with questions or for additional guidance at any time.