Warranty services

Warranty services

Warranty services

A LIFETIME POWERTRAIN WARRANTY AT NO COST TO YOU .... BROUGHT TO NORTH FLORIDA BY GAINESVILLE HARLEY-DAVIDSON®!

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A real powertrain warranty that covers a motorcycle's engine, transmission and drive assemblies, for life.  That's right, unlimited time, unlimited miles. No cost, No deductibles. NO HOOKS, NO CATCHES, AND NO GIMMICKS. 

BENEFITS

Let trained technicians handle it. TRAINED TECHNICIANS WHO ARE EXPERTS AT WORKING ON YOUR MOTORCYCLE. Servicing with Gainesville Harley-Davidson  does not require you to get prior authorization. However, Gainesville Harley-Davidson will help retain your maintenance records for you, making it convenient at the time of a claim. Gainesville Harley-Davidson is always available to take your calls and answer any questions you have about Warranty Forever®.

THE WARRANTY FOREVER® GUARANTEE:

If you ever have a powertrain failure that exceeds your motorcycle's value, the Warranty Forever® program will pay you full nada retail value of your motorcycle at the time of failure – and you keep your motorcycle!

WHAT'S COVERED?

Many customers wonder about the type of components covered under the Motorcycle Warranty Forever® program. For complete details on the components covered reach out to Sales Manager Mike Fink.  

AUTHORIZE SERVICE

We highly recommend that you return to Gainesville Harley-Davidson  for all of your motorcycle's maintenance. However, in the event that you choose to go elsewhere, below is the step-by-step process to ensure that you don't void your Warranty Forever® program.

Choose a licensed repair facility to perform your maintenance. We do not provide a list of authorized dealers, so the choice is yours.

You are required to call in each time, prior to having the maintenance completed when not using Gainesville Harley-Davidson's service facility.

The PRE-AUTHORIZATION phone number is 1-800-810-8458. You will need to provide the following information during the call:

  • Date of your scheduled maintenance appointment.
  • The name of the licensed repair facility that you are planning to use to have your services performed.
  • The maintenance you are going to have performed.
  • The current mileage on your motorcycle.
  • Any additional questions you may have.

Remember, you must maintain your motorcycle according to the maintenance schedule outlined in your Warranty Forever® agreement.

If you do not have access to your agreement, you can call Gainesville Harley-Davidson 352-331-6363 or the Warranty Forever® toll free number 1-800-810-8458 with questions or for additional guidance at any time.